Ready Steady Rules

Build your commercial insurance package

Beyond employers’ liability, a hospitality venue needs a bundle of cover most insurers sell as a package: public liability (a customer is hurt or their property is damaged), product liability (someone is made ill by food or drink you served), buildings and contents, business interruption (income lost if you have to close after a fire, flood or burst pipe), and — specific to licensed premises — loss of licence cover, which protects your income if your alcohol licence is suspended or revoked.

Beyond employers’ liability, a hospitality venue needs a bundle of cover most insurers sell as a package: public liability (a customer is hurt or their property is damaged), product liability (someone is made ill by food or drink you served), buildings and contents, business interruption (income lost if you have to close after a fire, flood or burst pipe), and — specific to licensed premises — loss of licence cover, which protects your income if your alcohol licence is suspended or revoked.

Without public and product liability cover, a single claim from a customer — a scald, an allergic reaction, a slip on a wet floor — can be large enough to close the business. Landlords and some licensing conditions require proof of cover before you trade, and loss of licence cover is the only thing that keeps money coming in if your licence is reviewed or suspended.

WHEN
A few days to a couple of weeks for quotes
COST
Typically £400–£2,000+ a year for a small venue
indicative, checked 2026-08
WHO DOES IT
A qualified contractor
C2
LEGAL BASIS
No single statute mandates this package — it is driven by contract terms (leases, licences, supplier agreements) and by the practical risk of trading uninsured. Public liability is not compulsory by law but is treated as essential in practice.
What a hospitality insurance package usually covers

There is no single policy to buy online — get quotes from an insurer or broker.

Find a regulated broker (BIBA)

Ask specifically about loss of licence cover — not every package includes it by default.

Who this is for

Every venue — the mix of covers varies by risk (a full kitchen needs more product liability cover than a coffee bar), but some public liability cover is universal.

No statutory minimum in most cases, though some landlords and event organisers set their own minimum public liability limit (commonly £2m–£10m).

What you’ll hold

  • Policy schedule and certificate for every cover in the package

Watch out for

Sources

See also

This is item 13 of 66 in the free UK Launch Checklist. See the whole list →